FAQ

About the information you want to know.

1. Who are we?

Shenzhen Yuxunda Electronics Co., Ltd. was established in 2003. The company is headquartered in Shenzhen, China. It has a history of more than 20 years. It mainly develops and produces DTG, DTF, thermal transfer machines and various printing consumables. In 2013, we established Shenzhen Sunthinks Technology Co., Ltd., which mainly develops and produces UV flatbed printers, digital single pass printers, UV single pass printers and other large printing equipment. With the rapid development of Yuxunda and Sunthiks, we not only have many branches and agents in China, but also many agents all over the world, we make progress and develop together.



2. Why choose us?

The project started early: 

We are the first manufacturer in China to produce and develop Single Pass digital printing solutions. It started in 2018. After years of research and development, we have accumulated a lot of technology and obtained multiple patents. Other peers started a few years later than us. After seeing that we have achieved results and success, they borrowed and copied our various technologies.


Comprehensive strength assessment: 

The company has a factory of more than 10,000 square meters. Compared with text descriptions, we welcome you to visit our factory first. Through a comprehensive comparison, you will make the right choice.


Endorsement by customers: 

Sunthinks has more than 1,500 end customers in hundreds of countries around the world to endorse us, and more than 30 agents provide local services to customers around the world.


Product technology iteration:

It has been 7 years since the birth of the first generation of machines. We have listened to a lot of feedback and suggestions from end users, and continuously upgraded equipment and iterated technology to make the machine closer to perfection.


Verification by usage time: 

the customer who purchased our first generation machine has been using it for more than 6 years. Up to now, it is still printing intensively for about 15 hours a day. It is really a good helper to help customers make money.



3. How can we guarantee the quality?

We will strictly inspect the production of each machine. Including but not limited to the following 6 items:

Parts warehouse inspection

Warehouse distribution inspection

Production records

Finished product testing

Final inspection before loading

Packaging inspection



4. If I buy your equipment, how can you provide me with after-sales service?

The company has a professional and independent overseas after-sales department.

The services provided to you include:


Support 24/7 online remote service.


Door-to-door after-sales service by overseas engineers. (Most Chinese suppliers do not provide this service)


Agents provide you with local services.



5. What trading services do we provide?

Accepted delivery terms: FOB, CFR, CIF, EXW, DDP, DDU, Express;

Accepted payment currencies: USD, EUR, JPY, CAD, AUD, HKD, GBP, RMB, CHF;

Accepted payment types: T/T, L/C, Credit Card, PayPal, Western Union, Cash;

Languages spoken: English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, Italian



6.For more information, please contact us.

WhatsApp : +86 189 3886 8710

E-mail : info@yuxunda.com

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