FAQ

About the information you want to know.

1. Who are we?

Shenzhen Yuxunda Electronics Co., Ltd. was established in 2003. The company is headquartered in Shenzhen, China. It has a history of more than 20 years. It mainly develops and produces DTG, DTF, thermal transfer machines and various printing consumables. In 2013, we established Shenzhen Sunthinks Technology Co., Ltd., which mainly develops and produces UV flatbed printers, digital single pass printers, UV single pass printers and other large printing equipment. With the rapid development of Yuxunda and Sunthiks, we not only have many branches and agents in China, but also many agents all over the world, we make progress and develop together.


2. When did we start the single pass digital printing project and what are the advantages?

In 2018, our first single pass digital printer was born. We are the first manufacturer in China to develop and produce Single Pass digital printing solutions. During this period, we continue to optimize products and develop new products. So far, we have sold more than 1,000 single pass printers worldwide. We already have two single pass digital printing series, SC and SE, which use HP A3, A4 pagewide printheads and EPSON I3200 printheads respectively. It has UV single pass printing solution of SEU series. Moreover, each series has a variety of models in different print sizes for you to choose from, instead of only a small number of single models. And after five years of research and development, we have accumulated a lot of technology and obtained a variety of patents, and maybe other machines you buy have our patents.


3. Why choose us?

First, start time. We are the first manufacturer in China to produce and develop single pass digital printing solutions, and after years of research and development, we have accumulated a lot of technology and obtained a variety of patents. And other peers started a few years later than us. They all joined this industry after seeing our success, and many peers copied our technology in various ways.


Second, strength assessment. Compared with text descriptions, we welcome you to come to our factory for on-the-spot inspections, and you will make a comprehensive evaluation. Whether it is product or brand strength, you can only know how to choose after seeing it with your own eyes. Most of the clients choose us after they come to China to inspect multiple companies.


Third, customer endorsement. We have a large number of customer endorsements, whether in China or other countries, you can come to our factory, and we will take you to visit our customer's company to see the real usage.


Fourth, technological advantages. The ink circulation of our printer is the internal circulation of the nozzle, while most of the competitors use the external ink circulation. It will not be affected when printing a small amount, but if you are printing in large quantities, it will cause insufficient ink supply of the print head, disconnection, and burnt nozzles. Besides that, we also support variable data printing.

Fifth, time verification. Customers who bought our first-generation machines have been using them for more than five years, and until now, customers use them for about 15 hours a day.


4. How can we guarantee the quality?

Parts storage inspection

Warehouse distribution inspection

Production records

Finished product test

Final inspection before loading

packaging inspection


5. How can we guarantee after sale?

The company has an independent after-sales team to provide a variety of services suitable for you. 

Support 24/7 online service, 

provide remote service, 

door-to-door after-sales service.


6. What trading services do we provide?

Accepted delivery terms: FOB, CFR, CIF, EXW, DDP, DDU, Express;

Accepted payment currencies: USD, EUR, JPY, CAD, AUD, HKD, GBP, RMB, CHF;

Accepted payment types: T/T, L/C, Credit Card, PayPal, Western Union, Cash;

Languages spoken: English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, Italian


7.For more information, please contact us.